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Dr Joan Buckley

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Joan Buckley

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jb@ucc.ie

Biography

 

Research Interests

                         I began my career examining primarily services marketing issues, looking at tourism and hospitality-related marketing, particularly how the hospitality industry was impacted by globalisation. As my career developed I began to look at the wider services sector, and over time my interests have tended towards critique of marketing, but also conversely the opportunity for the application of both management and marketing learning from the private sector into the third sector environment. Much of my practical work is in support of the third sector, in the area of social inclusion, in the areas of intellectual disability, health, and poverty. My critical work includes for example my work around the pharmaceutical sector critically examines current pricing and promotion strategy, while my work on the application of marketing theory in the public sector centres round the misapplication of marketing technology and concepts in essentially monopolistic scenarios. I am also particularly interested in the potential uses of marketing techniques in social settings, and the evolving social marketing discipline which has led me to work with colleagues in the medical area, exploring the use of marketing informed campaigns to increase engagement with cancer prevention. I have also been involved in a number of initiatives which are intended to apply marketing techniques to third sector settings.As Director of the John C. Kelleher Family Business centre I was engaged in a variety of research projects but the one that related directly to my own interests was the investigation of consumer attitudes to family businesses and the impact on consumer buying behaviour. This research was conducted jointly with colleagues in Birmingham University and expands on previous work on conscious consumption. It also explored the potential impact of environmental concerns and counter-consumerism movements on consumer buying behaviour and ultimately on individual firm marketing strategy.  This has more recently led to work on consumer attitudes to patriotic or chauvinistic consumption, including an on-going project on the impact of misleading labelling on consumers' attitudes to patriotic consumption.I also have an interest in the impact of gender on career profiles in academia, and in other professions.  Together with Dr. Carol Linehan I researched the lived experience of female academics, and the impact on career trajectories and career choices. In more recent times I have also begun to develop an ongoing discussion with colleagues in the HRD field internationally looking at what initiatives might be undertaken to address the ongoing issues of significant gender differences in promotional profiles. There are remarkable gender imbalances in the Irish third level sector, which are mirrored unfortunately throughout Europe and the US, however despite more than forty years of academic literature on the issue, there is relatively little discussion of how the cultural change needed to address the matter in the long run might be achieved

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Journal Activities

  • Referee, Administration (-)
  • Referee, Irish Journal Of Public Policy (-)
  • Referee, International Journal Of Management Reviews (-)
  • Referee, Electronic Commerce Research And Applications (01-JAN-08 -)
  • Referee, Business Ethics: A European Review (01-JAN-04 -)
  • Referee, Journal Of Services Marketing (01-JAN-07 -)
  • Referee, International Journal Of Consumer Research (01-JAN-07 -)
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Committees

  • Chair, University Mitigation Committee (2011 / 2014)
  • Commerce Faculty Representative, Lecturer Promotion and Establishment Committee (/)
  • Member, B.Comm Board of Studies (/)
  • Member, MBS Asian Business Board of Studies (/)
  • Director, UCC Campus Accommodation (2005 / 2009)
  • Member, Academic Board (2012 / 2017)
  • Member of National Board set up to comment and advise on Small Business Policy, National Small Business Forum (2005 / 2010)
  • Irish Expert Representative, European Commission Enterprise and Industry Directorate General Expert group on Family Business (2007 /)
  • Ministerial Appointment, Implementation Review Group (2007 /)
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Education

  • University College Cork , BComm, Commerce (1989)
  • University College Cork , MBS, (by Research) (1990)
  • National University of Ireland , PhD, unknown (1995)
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Employment

  • Senior Lecturer in Marketing, University College Cork (01-JUL-90 /)
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Consultancy

  • Academy of Medical Lab Scientists : New programme/process evaluation
  • HSE : Health service delivery,
  • Dr. Emmett Andrews : New product introduction in medical device area,
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Publications

Peer Reviewed Journals

Year Publication
2010 I send the wife to the doctor: Men’s behaviour as health consumers
Buckley, J. and O Tuama, S (2010) I send the wife to the doctor: Men’s behaviour as health consumers. : International Journal of Consumer Studies [Details]
2009 Backwards and in high heels: Exploring why women are under-represented at senior academic levels 1987-2010
Linehan, C., Buckley, J. and Koslowski, N (2009) Backwards and in high heels: Exploring why women are under-represented at senior academic levels 1987-2010. : Journal of Workplace Rights [Details]
2011 Towards a Decision Making Model for City Break Travel
Dunne, G., Buckley, J. & Flanagan, S (2011) Towards a Decision Making Model for City Break Travel. : International Journal of Culture, Tourism and Hospitality Research [Details]
2010 I send the wife to the doctor - Men's behaviour as health consumers
Buckley, Joan; O'Tuama, S (2010) I send the wife to the doctor - Men's behaviour as health consumers. : International Journal of Consumer Studies [Details]
2008 What's so special about family business?' An exploratory study of UK and Irish consumer experiences of family businesses
Carrigan, M. and J.Buckley (2008) What's so special about family business?' An exploratory study of UK and Irish consumer experiences of family businesses. : International Journal of Consumer Studies [Details]
2007 City Break Motivation: The Case of Dublin ¿ A Successful National Capital
Dunne, G., Buckley, J. and S. Flanagan (2007) City Break Motivation: The Case of Dublin ¿ A Successful National Capital. : Journal of Tourism and Travel Marketing [Details]
2005 Stopping and starting: A case study of innovation in the public sector
Buckley, J. and Linehan, C (2005) Stopping and starting: A case study of innovation in the public sector. : Administration [Details]
2005 International pricing and distribution of therapeutic pharmaceuticals - an ethical minefield
Buckley, Joan and Ó Tuama, Séamus (2005) International pricing and distribution of therapeutic pharmaceuticals - an ethical minefield. : Business Ethics: A European Review [Details]
2004 Challenges translating vision to practice in the public service
Linehan, C. and Buckley, J (2004) Challenges translating vision to practice in the public service. : Labour Relations Commission Review [Details]
2004 Public Health Service Users are not Customers
Buckley, J (2004) Public Health Service Users are not Customers. : Administration [Details]
2004 The Need to Develop Responsible Marketing Practice in the Pharmaceutical Sector
Buckley, J (2004) The Need to Develop Responsible Marketing Practice in the Pharmaceutical Sector. : Problems and Perspectives In Management [Details]
2004 Pharmaceutical Marketing: Time for Change
Buckley, J (2004) Pharmaceutical Marketing: Time for Change. : Electronic Journal of Business Ethics and Organisation [Details]
2003 E-Service Quality and the Public Sector
Buckley, J (2003) E-Service Quality and the Public Sector. : Managing Service Quality [Details]

Other Journals

Year Publication
2011 The choices we make: Equality and academia
Linehan, C. & Buckley, J (2011) The choices we make: Equality and academia. : LeCheile: UCC Equality Newsletter [Details]
2011 Change comes dropping slow: women's experiences of academic life
Buckley, J. & Linehan, C (2011) Change comes dropping slow: women's experiences of academic life. : UCC News [Details]
2011 The equality myth: Women and power in higher education
Buckley, J. and Linehan, C (2011) The equality myth: Women and power in higher education. : [Details]

Book Chapters

Year Publication
2009 Health System: Ireland (Chapter 6)
Linda F. Dennard, Joan Buckley, Carol Linehan, and Patricia Gunn (2009) Health System: Ireland (Chapter 6). : : Jones and Bartlett Publishers [Details]
2003 Bananabet: betting on bananas
O'Sullivan, D. and Buckley, J (2003) Bananabet: betting on bananas. : : [Details]
2003 Bananabet: Betting on bananas Teaching Notes
O'Sullivan, D. and Buckley, J (2003) Bananabet: Betting on bananas Teaching Notes. : : [Details]
1999 What got us here will not take us forward - the Tourism Brand Ireland case - Teaching Notes
Buckley, J (1999) What got us here will not take us forward - the Tourism Brand Ireland case - Teaching Notes. : : [Details]
1999 What got us here will not take us forward - the Tourism Brand Ireland case
Buckley, J (1999) What got us here will not take us forward - the Tourism Brand Ireland case. : : [Details]

Published Reports

Year Publication
2009 Women's career progression in academia
Linehan, C. Buckley, J. and Koslowski, N (2009) Women's career progression in academia. : Unpublished Reports [Details]
2005 Innovation in the provision of homehelp services in the Southern Health Board area
Buckley, J. and Linehan, C (2005) Innovation in the provision of homehelp services in the Southern Health Board area. [Details]
2003 Staff perspectives on the home help service
Linehan, C. and Buckley, J (2003) Staff perspectives on the home help service. : Unpublished Reports [Details]
2003 The Niche Story: A Management and Marketing Perspective
Buckley, J (2003) The Niche Story: A Management and Marketing Perspective. : Unpublished Reports [Details]
2003 Evaluation of Pilot Phase
Buckley, J. and Linehan, C (2003) Evaluation of Pilot Phase. : Unpublished Reports [Details]
1999 Focus Group Baseline Research for NICHE
Buckley, J (1999) Focus Group Baseline Research for NICHE. : Unpublished Reports [Details]
1997 TEMPT - Leonardo Project on Tourism
Buckley, J, and Ward, M (1997) TEMPT - Leonardo Project on Tourism. : Unpublished Reports [Details]
1996 Attitudinal Survey of Tourists to the Cork Region
Buckley, J (1996) Attitudinal Survey of Tourists to the Cork Region. : Unpublished Reports [Details]
1992 LEDA Area Report for Cork Area South
Buckley, J (1992) LEDA Area Report for Cork Area South. : Unpublished Reports [Details]

Thesis / Dissertation

Year Publication
1995 Pan European Strategy in the European Union Hotel Industry
Buckley, J (1995) Pan European Strategy in the European Union Hotel Industry. : Thesis/Dissertation [Details]
1990 A Study of Two Incentive Methods to Increase Mail Survey Response Rates
Buckley, J (1990) A Study of Two Incentive Methods to Increase Mail Survey Response Rates. : Thesis/Dissertation [Details]

Conference Publications

Year Publication
2014 Exploring the role of an environmental education programme in the development of pro-environmental behaviours in the home’ . In: Academy of Marketing eds
Claire O'Neill and Joan Buckley (2014) Exploring the role of an environmental education programme in the development of pro-environmental behaviours in the home’ . In: Academy of Marketing eds. [Details]
2012 Exploring Consumer Perspectives on Sustainable Consumption . In: Academy of Marketing eds
Claire O'Neill and Joan Buckley (2012) Exploring Consumer Perspectives on Sustainable Consumption . In: Academy of Marketing eds. [Details]
2012 Play the game or leave the pitch: Lack of transformation in gender outcomes in academia
Buckley, J., & Linehan, C (2012) Play the game or leave the pitch: Lack of transformation in gender outcomes in academia. [Details]
2011 Undergraduate Work Placement Programmes in Ireland . In: Catherine O'Mahony eds
Lyndsey El Amoud and Joan Buckley (2011) Undergraduate Work Placement Programmes in Ireland . In: Catherine O'Mahony eds. [Details]
2011 Key challenges for work placement in Irish HEIs
Buckley, J. and L. El Amoud (2011) Key challenges for work placement in Irish HEIs. [Details]
2010 Engaging with Employers in Economic Downturn
Buckley, J; El Amoud, L (2010) Engaging with Employers in Economic Downturn. [Details]
2010 Learning in Undergraduate Work Placement Programmes
El Amoud, L (2010) Learning in Undergraduate Work Placement Programmes. [Details]
2010 Back to the future
Linehan, Carol; Buckley, Joan; Kowslowski, Nora (2010) Back to the future. [Details]
2010 The effectivess of a poster campaign promoting a free skin cancer screening clinic and assessment of attitudes and knowledge of Irish males over 50 years old on skin cancer
Buckley,J; Murphy, M; Field, S (2010) The effectivess of a poster campaign promoting a free skin cancer screening clinic and assessment of attitudes and knowledge of Irish males over 50 years old on skin cancer. [Details]
2010 The lady (still) vanishes: An exploration of the under-representation of women at senior academic levels 1985-2010
Linehan, C; Buckley, J; Koslowski, N (2010) The lady (still) vanishes: An exploration of the under-representation of women at senior academic levels 1985-2010. [Details]
2010 Undergraduate Work Placement Programmes in Ireland: Issues and solutions
J.Buckley and L. El Amoud (2010) Undergraduate Work Placement Programmes in Ireland: Issues and solutions. [Details]
2009 I send the wife to the doctor ¿ men¿s behaviour as health consumers
Joan Buckley (2009) I send the wife to the doctor ¿ men¿s behaviour as health consumers. [Details]
2009 The effectivess of a poster campaign promoting a free skin cancer screening clinic and assessment of attitudes and knowledge of Irish males over 50 years old on skin cancer
Buckley, J., Field, S. and Murphy, M (2009) The effectivess of a poster campaign promoting a free skin cancer screening clinic and assessment of attitudes and knowledge of Irish males over 50 years old on skin cancer. [Details]
2009 Teaching Medical Students about Pharmaceutical Marketing
Buckley, J. and D. Evans (2009) Teaching Medical Students about Pharmaceutical Marketing. [Details]
2007 Family Business in the Service Sector in Ireland
Buckley, J., MacFeely, S., Murphy, L (2007) Family Business in the Service Sector in Ireland. [Details]
2007 Beyond relationship marketing to retailer-consumer guanxi : the family owned retailer experience
Buckley, J., Murphy, L (2007) Beyond relationship marketing to retailer-consumer guanxi : the family owned retailer experience. [Details]
2007 Irish and British Consumer Perception of Family Business
Buckley, J., Murphy, L (2007) Irish and British Consumer Perception of Family Business. [Details]
2006 Why would I do business with you? Considering Family Business from the Irish Consumer's Perspective
Buckley, J., Murphy, L, Stack, M (2006) Why would I do business with you? Considering Family Business from the Irish Consumer's Perspective. [Details]
2006 Why would I do business with you? Considering Family Business from the Irish Consumer's Perspective
Buckley,J., Murphy, L (2006) Why would I do business with you? Considering Family Business from the Irish Consumer's Perspective. [Details]
2006 Understanding the characteristics and behaviour of the international city break visitor
Dunne, G., Buckley J. and S. Flanagan (2006) Understanding the characteristics and behaviour of the international city break visitor. [Details]
2006 Developing an Understanding of Irish Consumers' Perceptions of Family Businesses
Buckley, J. and L.Murphy (2006) Developing an Understanding of Irish Consumers' Perceptions of Family Businesses. [Details]
2006 Towards an understanding of quality variation: A comparison of training systems in Foreign-owned and Chinese-owned hotels in China
Cui, Z. and J. Buckley (2006) Towards an understanding of quality variation: A comparison of training systems in Foreign-owned and Chinese-owned hotels in China. [Details]
2006 The City Break Travel Decision - the Case of Dublin
Dunne, G, J. Buckley and S. Flanagan (2006) The City Break Travel Decision - the Case of Dublin. [Details]
2006 An Analysis of Cultural Factors Affecting Customer Loyalty in Hotel Industry
Cui, Z. and J. Buckley (2006) An Analysis of Cultural Factors Affecting Customer Loyalty in Hotel Industry. [Details]
2005 Perceptions of Family Business: a case of the Irish Consumer
Buckley, J., Murphy,L (2005) Perceptions of Family Business: a case of the Irish Consumer. [Details]
2005 City Break Tourism- The Dublin Experience . In: Dr. Noel Harvey eds
Dunne, G., Buckley, J. and S. Flanagan (2005) City Break Tourism- The Dublin Experience . In: Dr. Noel Harvey eds. [Details]
2005 Developing Family Business in the Irish Context
Buckley, J., Buckley, N., Dooley, L, Murphy, L (2005) Developing Family Business in the Irish Context. [Details]
2005 The Role of Product Marketing commercialising Irish Software Research and Development Investments: a case study of Euristix
Buckley, J and I.McGoey (2005) The Role of Product Marketing commercialising Irish Software Research and Development Investments: a case study of Euristix. [Details]
2005 Towards an Understanding of Quality Variation: A comparison of training systems in Foreign-owned and Chinese-owned hotels in China
Buckley, J and Z.Cui (2005) Towards an Understanding of Quality Variation: A comparison of training systems in Foreign-owned and Chinese-owned hotels in China. [Details]
2005 The Demise of Media Lab Europe: Can Marketing reshape the Irish technology industry's Research and Development agenda
Buckley, J and I.McGoey (2005) The Demise of Media Lab Europe: Can Marketing reshape the Irish technology industry's Research and Development agenda. [Details]
2004 International Pricing and Distribution of Therapeutic Pharmaceuticals - An Ethical Minefield . In: * eds
Buckley, J (2004) International Pricing and Distribution of Therapeutic Pharmaceuticals - An Ethical Minefield . In: * eds. [Details]
2003 Innovative Product Management and Marketing and the Virtual Customer Interface . In: McGill eds
McGoey, I.; Buckley, J (2003) Innovative Product Management and Marketing and the Virtual Customer Interface . In: McGill eds. [Details]
2003 Towards an Understanding of City Break Tourism . In: TTRA eds
Dunne, G.; Buckley, J (2003) Towards an Understanding of City Break Tourism . In: TTRA eds. [Details]
2003 E-service quality and the public sector . In: BAM eds
Buckley, J (2003) E-service quality and the public sector . In: BAM eds. [Details]
2003 Innovative Product Management and Marketing Strategies for Increased Competitiveness of Hi-Tech Firms in Emerging Global Markets . In: Dr. Breda McCarthy eds
McGoey, I.; Buckley, J (2003) Innovative Product Management and Marketing Strategies for Increased Competitiveness of Hi-Tech Firms in Emerging Global Markets . In: Dr. Breda McCarthy eds. [Details]
2003 Learning Martian, or the dilemma between customer satisfaction and care provision in the public health service . In: Alison Hann eds
Buckley, J (2003) Learning Martian, or the dilemma between customer satisfaction and care provision in the public health service . In: Alison Hann eds. [Details]
2000 A Different Way of Thinking - Customer Orientation in the Health Sector . In: NICHE eds
Buckley, J (2000) A Different Way of Thinking - Customer Orientation in the Health Sector . In: NICHE eds. [Details]
1997 Standardisation in Pan European Strategy . In: Atlantic Marketing Association eds
Buckley, Joan (1997) Standardisation in Pan European Strategy . In: Atlantic Marketing Association eds. [Details]
1997 Virtual Marketing: A Marketing Interface . In: * eds
Buckley, J. and O'Sullivan, D (1997) Virtual Marketing: A Marketing Interface . In: * eds. [Details]
1996 The Role of Standardisation in Pan European Strategy . In: Dr. James Walsh and Dr. Kathy Monks eds
Buckley, J (1996) The Role of Standardisation in Pan European Strategy . In: Dr. James Walsh and Dr. Kathy Monks eds. [Details]
1993 The Conduct of Marketing Audits - A Critical Review and Commentary [B837] . In: European Marketing Academy eds
Buckley, Joan; Brownlie, Douglas (1993) The Conduct of Marketing Audits - A Critical Review and Commentary [B837] . In: European Marketing Academy eds. [Details]

Conference Contributions

Year Publication
2014 Information and Choice or Medicalisation and Manipulation. [Invited Oral Presentation]
Dr. Joan Buckley (2014) Information and Choice or Medicalisation and Manipulation. [Invited Oral Presentation]. [Details]
2014 Local Food: Is it Green? Authenticity Questions. [Invited Lectures (Conference)]
Dr. Joan Buckley (2014) Local Food: Is it Green? Authenticity Questions. [Invited Lectures (Conference)]. [Details]
2012 Social marketing and green consumption. [Invited Lectures (Conference)]
Claire O Neill and Joan Buckley (2012) Social marketing and green consumption. [Invited Lectures (Conference)]. [Details]
2012 Play the game or leave the pitch: Lack of transformation of gender outcomes in academia. [Oral Presentation]
Buckley, J. and Linehan, C (2012) Play the game or leave the pitch: Lack of transformation of gender outcomes in academia. [Oral Presentation]. [Details]
2012 National conference for Management Academics. [Oral Presentation]
Buckley, J. & Linehan, C (2012) National conference for Management Academics. [Oral Presentation]. [Details]
2011 Displaced mother hen or totalitarian fascist: Womens' experience in University. [Invited Lectures (Conference)]
Buckley, J. and Linehan, C (2011) Displaced mother hen or totalitarian fascist: Womens' experience in University. [Invited Lectures (Conference)]. [Details]
2011 Exploring the choices of non-simplifiers. [Oral Presentation]
Claire O'Neill and Joan Buckley (2011) Exploring the choices of non-simplifiers. [Oral Presentation]. [Details]
2010 The lady (still) vanishes: An exploration of the under-representation of women at senior academic levels 1985-2009. [Oral Presentation]
Linehan, C., Buckley, J., & Koslowski, N (2010) The lady (still) vanishes: An exploration of the under-representation of women at senior academic levels 1985-2009. [Oral Presentation]. [Details]
2009 Teaching Medical Students about Pharmaceutical Marketing. [Oral Presentation]
Buckley, J (2009) Teaching Medical Students about Pharmaceutical Marketing. [Oral Presentation]. [Details]
2007 Irish and British Consumer Perception of Family Business. [Oral Presentation]
Buckley, J (2007) Irish and British Consumer Perception of Family Business. [Oral Presentation]. [Details]
2007 FDI Inflow in China: History, Policy, Impact and New Trends. [Oral Presentation]
Buckley, J (2007) FDI Inflow in China: History, Policy, Impact and New Trends. [Oral Presentation]. [Details]
2007 Family Business in the Service Sector in Ireland. [Oral Presentation]
Buckley, J (2007) Family Business in the Service Sector in Ireland. [Oral Presentation]. [Details]
2006 An Analysis of Cultural Factors Affecting Customer Loyalty in Hotel Industry. [Oral Presentation]
Buckley, J (2006) An Analysis of Cultural Factors Affecting Customer Loyalty in Hotel Industry. [Oral Presentation]. [Details]
2006 Understanding the characteristics and behaviour of the international city break visitor. [Oral Presentation]
Buckley, J (2006) Understanding the characteristics and behaviour of the international city break visitor. [Oral Presentation]. [Details]
2006 Family Business from the Irish Consumers' Perspective. [Oral Presentation]
Buckley, J (2006) Family Business from the Irish Consumers' Perspective. [Oral Presentation]. [Details]
2006 Ethical Behaviour and Family-owned Firms. [Invited Oral Presentation]
Buckley, J. & Healy, M (2006) Ethical Behaviour and Family-owned Firms. [Invited Oral Presentation]. [Details]
2006 The City Break Travel Decision - the Case of Dublin. [Oral Presentation]
Buckley, J (2006) The City Break Travel Decision - the Case of Dublin. [Oral Presentation]. [Details]
2006 Why would I do business with you?. [Oral Presentation]
Buckley, J (2006) Why would I do business with you?. [Oral Presentation]. [Details]
2006 Developing an Understanding of Irish Consumers' Perceptions of Family Businesses. [Oral Presentation]
Buckley, J (2006) Developing an Understanding of Irish Consumers' Perceptions of Family Businesses. [Oral Presentation]. [Details]
2006 Towards an understanding of quality variation: A comparison of training systems in Foreign-owned and Chinese-owned hotels in China. [Oral Presentation]
Buckley, J (2006) Towards an understanding of quality variation: A comparison of training systems in Foreign-owned and Chinese-owned hotels in China. [Oral Presentation]. [Details]
2005 City Break Tourism - The Dublin Experience. [Oral Presentation]
Buckley, J (2005) City Break Tourism - The Dublin Experience. [Oral Presentation]. [Details]
2005 Towards an Understanding of Quality Variation: A comparison of training systems in Foreign-owned and Chinese-owned hotels in China. [Oral Presentation]
Buckley, J (2005) Towards an Understanding of Quality Variation: A comparison of training systems in Foreign-owned and Chinese-owned hotels in China. [Oral Presentation]. [Details]
2005 The Role of Product Marketing commercialising Irish Software Research and Development Investments: a case study of Euristix. [Oral Presentation]
Buckley, J (2005) The Role of Product Marketing commercialising Irish Software Research and Development Investments: a case study of Euristix. [Oral Presentation]. [Details]
2005 Stopping and Starting: A Case Study of Public Sector Innovation. [Invited Oral Presentation]
Buckley, J. and C. Linehan (2005) Stopping and Starting: A Case Study of Public Sector Innovation. [Invited Oral Presentation]. [Details]
2005 Succession: Issues in Setting Up a Smooth Transition. [Invited Oral Presentation]
Buckley, J (2005) Succession: Issues in Setting Up a Smooth Transition. [Invited Oral Presentation]. [Details]
2005 Developing Family Business in the Irish Context. [Oral Presentation]
Dooley, L., Buckley, J., Murphy, L., Buckley, N (2005) Developing Family Business in the Irish Context. [Oral Presentation]. [Details]
2005 The Demise of Media Lab Europe: Can Marketing reshape the Irish technology industry¿s Research and Development agenda. [Oral Presentation]
Buckley, J (2005) The Demise of Media Lab Europe: Can Marketing reshape the Irish technology industry¿s Research and Development agenda. [Oral Presentation]. [Details]
2003 The Customer Care Dilemma in the Public Sector. [Invited Oral Presentation]
Buckley, J (2003) The Customer Care Dilemma in the Public Sector. [Invited Oral Presentation]. [Details]
2003 From vision to practice: Examining the Challenge of HRM in the Public Sector. [Invited Oral Presentation]
Linehan, C.; Buckley, J (2003) From vision to practice: Examining the Challenge of HRM in the Public Sector. [Invited Oral Presentation]. [Details]
2002 unknown. [Other]
Buckley, J (2002) unknown. [Other]. [Details]
2001 unknown. [Other]
Buckley, J (2001) unknown. [Other]. [Details]
1999 Issues in Assessing Consumer's Perceptions of Quality in Public Health Care. [Invited Oral Presentation]
Buckley, J (1999) Issues in Assessing Consumer's Perceptions of Quality in Public Health Care. [Invited Oral Presentation]. [Details]
1993 Proceedings of The Presentation of Ireland's Heritage Conference [B838]. [Conference Organising Committee Chairperson]
Buckley, Joan (1993) Proceedings of The Presentation of Ireland's Heritage Conference [B838]. [Conference Organising Committee Chairperson]. [Details]
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