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Dr Gaye Kiely



Business Information Systems
University College Cork
Cork University Business School

[email protected] LinkedIn profile ORCID profile



Dr. Gaye Kiely is a college lecturer and researcher at University College Cork. She received her BSc. Business Information Systems (BIS) in 1998. After working as an IT consultant (focusing on web development), she returned to academia, receiving her MSc. (Research) in 2001. Since 2000, Dr. Kiely has held the position of college lecturer within the Department of Business Information Systems, teaching business analysis, database theory, data modelling, systems development, and programming. In addition to teaching, she has acted as year coordinator for several undergraduate classes. Dr. Kiely currently holds the position of BSc. BIS programme Co-Director.


Dr. Kiely's early research interests were focused on the use of lifecycle models and methodologies for software development. Dr. Kiely was awarded her PhD on the topic of coordination mechanisms in global virtual teams for software development projects. More recently, her research work has shifted towards open data, collaborative work, inclusion, and community sustainability. Dr. Kiely is Co-Principal Investigator for the TOTO (Technology-Enabled Organizational Transparency and Openness) Project.


Other Activities

  • 14/06/2021 - BIS Education: Trends and Challenges (BisEd 2021) Workshop
  • 02/10/2017 - Americas Conference on Information Systems (AMCIS)
  • 10/08/2017 - 3rd Americas Conference on Information Systems, AMCIS 2017
  • 24/06/2014 - Pacific Asia Conference on Information Systems, PACIS 2014
  • 07/06/2010 - CAiSE 2010 : The 22nd International Conference on Advanced Information Systems Engineering
  • 15/06/2003 - IFIP Working Groups 8.2 and 9.4 Joint Conference: IS Perspectives and Challenges in the Context of Globalization
  • 06/11/2002 - 12th Annual BIT Conference 2002
  • 09/08/2002 - Eighth Americas Conference on Information Systems 2002
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Research Domains

  • Global Virtual Teams
  • Information Systems (IS)  
  • Coordination
  • Openness
  • Diversity and Inclusion in IS
  • Software Development Methods 
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  • 2016 - An exploration of the barriers to e-learning within primary schools in Saudi Arabia: the teachers' perspective, University College Cork (Thesis Co-Supervisor)
  • 2006 - E-government information infrastructures: an empirical investigation, University College Cork (Thesis Co-Supervisor)
  • 2022 - Understanding the Impact of Isomorphic Influences on Business Services Outsourcing Decisions: An Institutional Theory Approach, University College Cork (Thesis Co-Supervisor)
  • 2020 - Exploring the Effect of Trust on Global Virtual Teams, University College Cork (Thesis Co-Supervisor)
  • 2021 - An Exploration of Decision Making Oscillations in Dynamic and Undynamic Environments (Thesis Co-Supervisor)
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Journal article

Year Publication
2019 O'DRISCOLL, M., KIELY, G., MCAVOY, J. (2019). The data-driven pilot and the risk of personal sensitivity to a negative outcome. Journal of Decision Systems. doi:10.1080/12460125.2019.1620574. Details
2005 KIELY, G., FITZGERALD, B. (2005). An Investigation of the Use of Methods within Information Systems Development Projects. Electronic Journal of Information Systems In Developing Countries. Details
2017 LINK, G. J. P., LUMBARD, K., CONBOY, K., FELDMAN, M., FELLER, J., GEORGE, J., ... WILLIS, M. (2017). Contemporary issues of open data in information systems research: Considerations and recommendations. Communications of the Association for Information Systems. doi:10.17705/1CAIS.04125. Details
2020 SHIFIA NISAFANI, A., KIELY, G., MAHONY, C. (2020). Workers’ technostress: a review of its causes, strains, inhibitors, and impacts. Journal of Decision Systems. Details
2021 KIELY, G., BUTLER, T., FINNEGAN, P. (2021). Global virtual teams coordination mechanisms: building theory from research in software development. Behaviour & Information Technology. Details

Book chapter

Year Publication
2021 ABDULRAHMAN, M., HEAVIN, C., KIELY, G. (2021). Understanding the Impact of Isomorphic Influences on Business Services Outsourcing Decisions: An Institutional Theory Approach. 14th International Workshop on Global Sourcing of Information Technology and Business Processes. Digital Technologies for Global Sourcing of Services (pp. 110-123). Springer Publishing. Details

Magazine article

Year Publication
2019 LOUISE KIELY, G., HEAVIN, C., LYNCH, P. (2019). Building a shared understanding of Female participation in IT through collaboration: A Shared Mental Model Approach. Journal of the Midwest Association for Information Systems .


Year Publication
2010 KIELY, G., BUTLER, T., FINNEGAN, P. (2010). Coordinating global virtual teams: building theory from a case study of software development. Details
2017 KIELY, G., HEAVIN, C., LYNCH, P. (2017). The Wicked Problem Of Low Female Participation In It: A Collaborative Workshop Approach. UK Academy of Information Systems Conference Proceedings 2017. Association for Information Systems.
2017 KIELY, G., NOLAN, C., KIELY, J. (2017). Scaling agile methods to process improvement projects: A global virtual team case study. AMCIS 2017 - America's Conference on Information Systems: A Tradition of Innovation. Proceedings of the Americas Conference on Information Systems (AMCIS), United States of America.
2014 KIELY, G., FINNEGAN, P., BUTLER, T. (2014). Managing global virtual teams: An exploration of operation and performance.
2006 O'FLAHERTY, B., HAYES, E., KIELY, G., BARTLETT, D. (2006). The dynamics of a spatial data infrastructure - A national case study.
2004 O'FLAHERTY, B., HAYES, E., KIELY, G., BARTLETT, D. (2004). The Dynamics of an NSDI – Towards an Analytical and Comparative Framework.
2003 KIELY, G., FITZGERALD, B. (2003). An Investigation of the Use of Methods within Information Systems Development Projects. Details
2002 KIELY, G., FITZGERALD, B. (2002). The Development Process in Small Information Systems Projects: A Case Study.
2002 KIELY, G., FITZGERALD, B. (2002). An investigation of the information systems development environment: the nature of development life cycles and the use of methods.
2019 KIELY, G., O'RIORDAN, S., EMERSON, W., FELLER, J. (2019). Do You Have a Source for That? Understanding the Challenges of Collaborative Evidence-based Journalism. Proceedings of the 15th International Symposium on Open Collaboration. Association for Computing Machinery.
2020 O'RIORDAN, S., FELLER, J., KIELY, G., EMERSON, W. (2020). Theorizing Hybrid Models of Peer Production: A Case Study of an Open Collaborative Journalism Platform. Association for Computing Machinery. Details
2019 WIBISONO, A., ALHASSAN, I., SAMMON, D., HEAVIN, C., KIELY, G., SURYANI, E. (2019). Understanding theory of workarounds in practice. Proceedings of 5th Information Systems International Conference. Elsevier. Details
2006 O'FLAHERTY, B., KIELY, G., HAYES, E., BARTLETT, D. (2006). The dynamics of a spatial data infrastructure--a national case study. Proceedings of the Fourteenth European Conference on Information Systems,., Göteburg, Sweden.
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