Some common difficulties can be easily remedied by checking out these frequently asked questions:
Please email firstname.lastname@example.org directly if you have any technical queries. Examples of technical queries include:
All PC's use Windows as their Operating System thus you have to logon to use the PC.
When the logon screen appears with two blank boxes type the following:
Log off the PC when you are finished using it as you are responsible for any unauthorised use of your login ID. Also, others will have access to your files on the server and will be able to use up your print quota.
Students CANNOT save anything to the hard disks on the individual computers in the labs. Every student in AFIS related courses is allocated disk space on a Network Server.
Network Drive/Space = H:/drive
How to access the space on the Network Server
How do I use USB Removable Storage Keys?
In all labs, computers have the facility for the use of USB keys. To use your key plug into any one of the usb ports located on the front panel of the system unit
IMPORTANT: When you are unplugging your USB key, you must do the following.
At the bottom right of you computer, on the Taskbar, you will see an icon as follows:
Right click on this icon and then click unplug or eject hardware. Highlight USB Mass Storage Device and click Stop and then OK.
You will receive a message as follows: The USB Mass Storage Device can now be safely removed from the system.
NB: If you do not unplug your USB key correctly, ie without first stopping it, it can cause your computer to crash AND lose valuable data
NB: LABS MUST BE VACATED IMMEDIATELY, WHEN REQUESTED TO DO SO, BY SECURITY STAFF
Monday - Friday 9.00 a.m. to 10.15 p.m.
Saturday 9.00 a.m. to 5.30 p.m.
Sunday 9.00 a.m. to 3.00 p.m.