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Dr Fergal Carton

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Fergal Carton

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Business Information Systems

Business Information Systems
Room 2.113
O'Rahilly Building
UCC

+353 21 490 3734 +353 86 286 1722 f.carton@ucc.ie LinkedIn profile

Biography

My research strategy is to investigate the effects of the integration of information systems in the organisation. The trend to include more and more of what businesses do under the umbrella of centralised (or “enterprise”) information systems appears to be driven by two factors. Senior management require control of resources. Vendors of information systems require their products to be deployed to the greatest number of users in the organisation. My research is focused on establishing to what extent the first goal is served by the second.  The theoretical foundations of this research are based on three research dimensions: organisational, decisional and informational. Research on the configuration of organisations describes how business functions articulate around one another to achieve a common goal (March & Simon, 1958; Child, 1973; Galbraith, 1983). The second dimension looks at how managers translate organisational goals into reality, and specifically what processes they utilise in decision making (Simon, 1972; Winter, 1985; March & Simon, 1993; Langley et al., 1995). Finally, research in information systems highlights to what extent the signals managers receive reflect the reality they are supposed to represent (Ackoff, 1967; Gorry & Scott Morton, 1971; Earl & Hopwood, 1980).

 

Research Interests

Top three research outputs: Carton, F. and Adam, F., Electronic Journal of Information Systems Evaluation, 2003, 6(2) Analysing the Impact of Enterprise Resource Planning Systems Roll-outs in Multi-National Companies, 1566-6379.Carton, F., Adam, F. and Sammon, D., International Journal of Managing Projects in Business, 2008, 1(1), pp106-124, Project Management for ERP Implementations - A Case Study of Successful Implementation, 1753-8378.Carton, F and Adam, F, Electronic Journal of IS Evaluation, 2008, Volume 11 Issue 2, April 2008, 51-60, ERP and functional fit: how integrated systems fail to provide improved control. 1566-6379. SignificanceThe effects of the integration of information systems in the organisation are important to understand both from a theoretical perspective, and from the point of view of providing insights to practitioners in approaching these projects. Vendors are constantly re-inventing and re-packaging new approaches to integration, seemingly without regard with what has been tried in the past. Most large organisations are, on the other hand, constantly implementing or re-implementing systems to better integrate the management of information flows with the existing systems infrastructure, including interfaces to existing legacy systems. These publications are significant in this regard because EJISE is listed on the International Bibliography of Social Sciences (IBSS) as a key contributor in evaluating the benefit of investment in information systems. The IJMPB, on the other hand, is a peer reviewed journal that appeals to practitioners and academics alike.

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Affiliations

  • Teaching in French in a variety of post-graduate programmes (Masters level, with specialisations in information technologies), Institut Supérieur du Commerce de Paris, Paris, France (01-DEC-08 / 20-DEC-08)
  • Link Research and Practice in Cloud computing, Irish Internet Association Cloud Computing Working Group (06-JUN-12 /)
  • Business networking, Réseau ESCP Europe Alumni (01-JUL-02 / 29-JAN-15)
  • Professional networking in IT sector, it@cork (01-SEP-03 / 29-JAN-15)
  • Business networking, Irish Information Security Forum (01-SEP-12 /)
  • Supporting Information Security, Governance Risk and Compliance (GRC) professionals, ISACA Ireland (09-OCT-12 /)
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Modules

  • Applied Research Project
  • Research Project in Information Systems
  • Business Research and Communications Skills
  • Programming for Business
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Languages

  • French : Reading=Fluent; Writing=Fluent; Speaking=Fluent
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Committees

  • Contributor, External Engagement Task Force (2014 / 2015)
  • Associate Editor, Track 18 Business Models for ECIS 2015 (2014 /)
  • Contributor and teacher of programmes in both institutions, IMI Working Group (2012 / 2013)
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Education

  • European School of Management (ESCP-EAP), Paris , MBS, Business Studies (1986)
  • University College Cork , PHD, Enterprise integration and management decision making (2010)
  • University College Dublin , BSC COMPUTER SCIENCE, Computer Science (1983)
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Employment

  • IS Manager, EMC Computer Systems, Cork (01-AUG-98 / 30-APR-02)
  • Consultant and Project Manager, Bossard Consultants, Paris, France (01-AUG-91 / 07-SEP-94)
  • IT Consultant, Butler Cox CSC, London (01-SEP-88 / 07-JUN-91)
  • IT Co-ordinator and advisor, Boston Consulting Group, London (01-JUL-86 / 30-JUN-88)
  • Project Manager, National Institute for Management Technology (now part of Gartner Group) (01-APR-97 / 31-JUL-98)
  • Project Manager, VCG Ltd, London (01-MAR-94 / 28-FEB-97)
  • College Lecturer, Accounting Finance and Information Systems (BIS) (30-SEP-02 /)
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Teaching Interests

  • Although organisations invest significantly in information technology in order to introduce efficiencies and control in the execution and monitoring of their key activities, inevitably the focus is on the technology rather than the information. While technology vendors maximise their revenues for each customer implementation, the users of the resulting solutions are frequently ill prepared to exploit the benefits of visibility and control that their investments afford them.
  • My teaching aims to provide students at undergraduate, post-graduate and executive levels the necessary critical skills to understand and evaluate the contribution of information technology by focusing on the value of the underlying information and its decision support potential.  Whether this is a "Final Year Project" for a BIS undergraduate student, an "IS performance" exam for a Masters programme, or a "Cloud Strategy" blueprint for an executive education programme, the goal is to develop among students a level of confidence in analysing organisational activities and related decisions, prior to designing and implementing information technology solutions.  
  • These critical analysis skills are honed using real world case studies and drawing on the practical experience of the students themselves. Therefore students acquire confidence in applying tools and techniques to deconstruct and re-assemble the processes and key information requirements of any organisation, be it private, public or community.
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Current Postgrads

  • Alhassan Ibrahim (Doctoral Degree (Structured))
  • Amayo Charles Osemwingie (Doctoral Degree)
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Recent Postgrads

  • Fiona Byrne (NUI (UCC) MSc) "A Case Study on a Successful Change Management Project at SES Astra (Luxemburg)" (2008)
  • Micheal Crowley (NUI (UCC) MSc) "Effectiveness of data integrity processes with ERP systems: an empirical study in Cork City Council" (2009)
  • Tom Byrne (UCC MSc) "Examining CSFs for ERP Implementations in Private and Public Sector Organisations" (2008)
  • Charles Osemwingie Amayo (NUI (UCC) MSc) "Examining the impact of an Enterprise System on Individual and Organisational Performance" (2013)
  • Denis Dennehy (NUI (UCC) PHD) "Designing tools that enhance communication and understanding between multiple stakeholders: the case of mobile payments value networks" (2014)
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Consultancy

  • GSK : Glaxo Smithline Beecham (GSK) -  SAP implementation with Frederic Adam (BIS), David Sammon (BIS). Value €16,000.
  • Solvay Pharmaceuticals : Solvay Pharmaceuticals  - SAP implementation with Frederic Adam (BIS), David Sammon (BIS). Value €10,000
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Publications

Peer Reviewed Journals

Year Publication
2016 Citizen Participation in Decision-Making: Can One Make A Difference?
Fitzgerald, C., McCarthy, S., Carton, F., O Connor, Y., Lynch, L ., Adam, F (2016) Citizen Participation in Decision-Making: Can One Make A Difference?. : Journal of Decision Systems [Details]
2012 Developing a Framework for Mobile Payments Integration
Carton, F., Hedman, J., Dennehy, D., Damsgaard, J., Tan, K.T. and McCarthy, J.B (2012) Developing a Framework for Mobile Payments Integration. : Electronic Journal of Information Systems Evaluation [Details]
2012 Value proposition and innovation in financial services: the case of mobile payments
Carton, F. and Dennehy, D (2012) Value proposition and innovation in financial services: the case of mobile payments. : International Journal of Entrepreneurship and Innovation [Details]
2009 Towards a Model for Determining the Scope of ICT Integration in the Enterprise: the Case of Enterprise Resource Planning (ERP) Systems
Carton, F. and Adam, F (2009) Towards a Model for Determining the Scope of ICT Integration in the Enterprise: the Case of Enterprise Resource Planning (ERP) Systems. : Electronic Journal of Information Systems Evaluation [Details]
2008 Project Management for ERP Implementations - A Case Study of Successful Implementation
Carton, F., Adam, F. and Sammon, D (2008) Project Management for ERP Implementations - A Case Study of Successful Implementation. : International Journal of Managing Projects in Business (IJMPiB) [Details]
2003 Benefit Realisation Through ERP: The Re-Emergence of Data Warehousing
Sammon, D., Adam, F. and Carton, F (2003) Benefit Realisation Through ERP: The Re-Emergence of Data Warehousing. : Electronic Journal of Information Systems Evaluation [Details]
2008 ERP and Functional Fit: How Integrated Systems Fail to Provide Improved Control
Carton, F., and Adam, F (2008) ERP and Functional Fit: How Integrated Systems Fail to Provide Improved Control. : Electronic Journal of Information Systems Evaluation [Details]
2008 Project Management: A Case Study of a Successful ERP Implementation
Carton, F., Adam, F. and Sammon, D (2008) Project Management: A Case Study of a Successful ERP Implementation. : International Journal of Managing Projects in Business (IJMPiB) [Details]
2003 Analysing the Impact of Enterprise Resource Planning Systems Roll-outs in Multi-National Companies
Carton F Adam F (2003) Analysing the Impact of Enterprise Resource Planning Systems Roll-outs in Multi-National Companies. : Electronic Journal of Information Systems Evaluation [Details]
2003 Understanding the Impact of Enterprise Systems on Management Decision Making: An Agenda for Future Research
Carton F Adam F (2003) Understanding the Impact of Enterprise Systems on Management Decision Making: An Agenda for Future Research. : Electronic Journal of Inforamation systems evaluation [Details]

Other Journals

Year Publication
2005 Blueprint for a Project Management Approach More Suited to ERP Projects
Adam, F., Sammon, D. and Carton, F (2005) Blueprint for a Project Management Approach More Suited to ERP Projects. : Projects and Profits [Details]

Book Chapters

Year Publication
2014 Business Model Design Issues: The Case of Mobile Payments
Dennehy, D., Adam, F., and Carton, F (2014) Business Model Design Issues: The Case of Mobile Payments. : Mention, Anne-Laure and Torkkeli, Marc : Cambridge Scholars Publishing [Details]
2011 Why Real-Time Transaction Processing Fails to Capture the Context Required for Decision Support
Carton, F. Adam, F. and Brézillon, P (2011) Why Real-Time Transaction Processing Fails to Capture the Context Required for Decision Support. : : Springer [Details]
2010 Understanding the Impact of Technology on Managerial Decision Making – The Case of the ERP System
Carton, F. and Adam, F (2010) Understanding the Impact of Technology on Managerial Decision Making – The Case of the ERP System. : : IOS Press [Details]
2008 Understanding ERP Post-Implementation impact – Two Case Studies in Manufacturing in Shashi Kala
Carton, F. and Adam, F (2008) Understanding ERP Post-Implementation impact – Two Case Studies in Manufacturing in Shashi Kala. : : Icfai University Press [Details]
2007 A framework for information systems in manufacturing
Carton F Adam F (2007) A framework for information systems in manufacturing. : Dipak Laha and Purnendu Mandal (Eds) : Idea Group Publishing [Details]
2007 L'impact des ERP sur la prise de décision managériale
Carton F Adam F (2007) L'impact des ERP sur la prise de décision managériale. : Penz and Vinck (Eds) : Science informatique et SHS [Details]

Other

Year Publication
2007 Integration of Enterprise Applications and Functional Fit: The Role of Erp In Supporting Management Objectives
Carton, F, Adam, F (2007) Integration of Enterprise Applications and Functional Fit: The Role of Erp In Supporting Management Objectives. : Other [Details]

Conference Publications

Year Publication
2016 Responsible Research and Innovation: Exploring A New Approach To Engaging The Citizen In Innovation Policy?
Fitzgerald, C., McCarthy, S., Carton, F., O Connor, Y., Lynch, L ., Adam, F (2016) Responsible Research and Innovation: Exploring A New Approach To Engaging The Citizen In Innovation Policy?. [Details]
2016 Citizen Participation in Decision Making: Can one make a difference?
Fitzgerald, C., McCarthy, S., Carton, F., O Connor, Y., Lynch, L., Adam, F (2016) Citizen Participation in Decision Making: Can one make a difference?. [Details]
2015 PROCEEDINGS OF 9TH EUROPEAN CONFERENCE ON IS MANAGEMENT AND EVALUATION (ECIME 2015)
AlHarbi, A,Heavin, C,Carton, F (2015) PROCEEDINGS OF 9TH EUROPEAN CONFERENCE ON IS MANAGEMENT AND EVALUATION (ECIME 2015). [Details]
2014 Ephemeral & Persistent Performances - A Framework for Assessing Profile-Centric Social Computing Use
Sugrue, A;Feller, J;Carton, F (2014) Ephemeral & Persistent Performances - A Framework for Assessing Profile-Centric Social Computing Use. [Details]
2013 Partnership Management in M-Payment Business Models
Dennehy, D. Carton, F and Adam, F (2013) Partnership Management in M-Payment Business Models. [Details]
2013 Proceedings of 2nd International Cashless Society Roundtable
Fergal Carton and Jonas Hedman (2013) Proceedings of 2nd International Cashless Society Roundtable. [Details]
2013 Designing a visualisation tool to approach partnership issues in m-payments
Dennehy, D. Carton, F and Adam, F (2013) Designing a visualisation tool to approach partnership issues in m-payments. [Details]
2012 Investigating Sustainable Business Models for Mobile Payment Initiatives
Dennehy, D., Carton, F. and Adam, F (2012) Investigating Sustainable Business Models for Mobile Payment Initiatives. [Details]
2012 Evaluating the Process of Delivering Compelling Value Propositions: The Case of Mobile Payments
Dennehy, D;Adam, F;Carton, F (2012) Evaluating the Process of Delivering Compelling Value Propositions: The Case of Mobile Payments. [Details]
2011 Quantitative analysis in Enterprise Systems adoption: Building an integrated chain of evidence
Carton, F., Liottier, M. and Gollogly, M (2011) Quantitative analysis in Enterprise Systems adoption: Building an integrated chain of evidence. [Details]
2011 Towards a Framework for the Evaluation of Mobile Payments Integration
Carton, F;Hedman, J;Damsgaard, J;Tan, KT;McCarthy, JB (2011) Towards a Framework for the Evaluation of Mobile Payments Integration. [Details]
2010 Understanding the Impact of Technology on Managerial Decision Making – The Case of the ERP System
Carton, F. and Adam, F (2010) Understanding the Impact of Technology on Managerial Decision Making – The Case of the ERP System. [Details]
2009 Towards a Model for Determining the Scope of ICT Integration in the Enterprise: the Case of Enterprise Resource Planning (ERP) Systems
Carton, Fergal and Adam, Frederic (2009) Towards a Model for Determining the Scope of ICT Integration in the Enterprise: the Case of Enterprise Resource Planning (ERP) Systems. [Details]
2009 The impact of enterprise systems on management decision making . In: Carton, F; Adam, F eds
Carton, F; Adam, F (2009) The impact of enterprise systems on management decision making . In: Carton, F; Adam, F eds. [Details]
2007 Integration of enterprise applications and functional fit: The role of ERP in supporting management objectives
Carton, F;Adam, F (2007) Integration of enterprise applications and functional fit: The role of ERP in supporting management objectives. [Details]
2008 Supporting real time decision making: The role of context in decision support on the move . In: Carton F Adam F eds
Carton F Adam F and Brézillon, P (2008) Supporting real time decision making: The role of context in decision support on the move . In: Carton F Adam F eds. [Details]
2008 Investigating the impact of ERP in collaborative decision making, a case study in Distribution . In: Carton F Adam F eds
Carton F Adam F (2008) Investigating the impact of ERP in collaborative decision making, a case study in Distribution . In: Carton F Adam F eds. [Details]
2008 Understanding the organizational impact of ERP: a case study in manufacturing . In: Carton F Adam F eds
Carton F Adam F (2008) Understanding the organizational impact of ERP: a case study in manufacturing . In: Carton F Adam F eds. [Details]
2007 Integration of Enterprise Applications and Functional fit: the Role of ERP in Supporting Management Objectives . In: Carton F Adam F eds
Carton F Adam F (2007) Integration of Enterprise Applications and Functional fit: the Role of ERP in Supporting Management Objectives . In: Carton F Adam F eds. [Details]
2007 ERP Systems for Decision Support - A Critical Analysis
Carton, F. Jayaganesh M. Pomerol J.C. and Adam F (2007) ERP Systems for Decision Support - A Critical Analysis. [Details]
2004 Project Management Issues in Implementing ERP: Towards an Approach more Suited to ERP Projects
Adam, F., Sammon, D. and Carton, F (2004) Project Management Issues in Implementing ERP: Towards an Approach more Suited to ERP Projects. [Details]
2004 Understanding the ERP Post-Implementation Discourse, Universidade Portucalense
Sammon, D., Adam, F. and Carton, F (2004) Understanding the ERP Post-Implementation Discourse, Universidade Portucalense. [Details]
2003 The Realities of Benefit Realisation in the Monolithic Enterprise Systems Era- Considerations for the Future
Sammon, D., Adam, F. and Carton, F (2003) The Realities of Benefit Realisation in the Monolithic Enterprise Systems Era- Considerations for the Future. [Details]
2003 The organisational impact of Enterprise Resource Planning systems: changes in the balance of power in Multi-National Companies . In: Carton F Adam F eds
Carton F Adam F (2003) The organisational impact of Enterprise Resource Planning systems: changes in the balance of power in Multi-National Companies . In: Carton F Adam F eds. [Details]

Conference Contributions

Year Publication
2014 Workshop exploring the impact of electronic payments from a social, economic, regulatory and technological viewpoint. [Invited Oral Presentation]
Niklas Arvidsson, Jan Markendahl and Fergal Carton (2014) Workshop exploring the impact of electronic payments from a social, economic, regulatory and technological viewpoint. [Invited Oral Presentation]. [Details]
2014 Research in the use of information technology to automate the transfer of monetary value. [Chair Sessions at Symposia]
Cashless Society session chair (2014) Research in the use of information technology to automate the transfer of monetary value. [Chair Sessions at Symposia]. [Details]
2012 To explore the impact of electronic payments from a social, economic, regulatory and technological perspective. [Oral Presentation]
Denis Dennehy Fergal Carton and Frederic Adam (2012) To explore the impact of electronic payments from a social, economic, regulatory and technological perspective. [Oral Presentation]. [Details]
2010 This task force was established to explore how field work can be exploited to inform our teaching of the principles of decision making and decision support systems. [Conference Organising Committee Chairperson]
Fergal Carton (2010) This task force was established to explore how field work can be exploited to inform our teaching of the principles of decision making and decision support systems. [Conference Organising Committee Chairperson]. [Details]
2010 Payments workshop for academics and practitioners. [Conference Organising Committee Chairperson]
Glenbrook Parners, Fergal Carton and JB McCarthy (2010) Payments workshop for academics and practitioners. [Conference Organising Committee Chairperson]. [Details]
2009 Track chair: Enterprise Integration Anxiety: Too much data, too little visibility. [Chair Sessions at Symposia]
Fergal Carton (2009) Track chair: Enterprise Integration Anxiety: Too much data, too little visibility. [Chair Sessions at Symposia]. [Details]
2008 Investigating the impact of ERP in collaborative decision making, a case study in Distribution. [Oral Presentation]
Carton F (2008) Investigating the impact of ERP in collaborative decision making, a case study in Distribution. [Oral Presentation]. [Details]
2008 Understanding the organizational impact of ERP: a case study in manufacturing. [Oral Presentation]
Carton F (2008) Understanding the organizational impact of ERP: a case study in manufacturing. [Oral Presentation]. [Details]
2008 Supporting real time decision making: The role of context in decision support on the move. [Oral Presentation]
Carton F (2008) Supporting real time decision making: The role of context in decision support on the move. [Oral Presentation]. [Details]
2007 Integration of Enterprise Applications and Functional fit: the Role of ERP in Supporting Management Objectives. [Oral Presentation]
Carton F (2007) Integration of Enterprise Applications and Functional fit: the Role of ERP in Supporting Management Objectives. [Oral Presentation]. [Details]
2004 The impact of enterprise systems on management decision making. [Oral Presentation]
Carton F (2004) The impact of enterprise systems on management decision making. [Oral Presentation]. [Details]
2003 The organisational impact of Enterprise Resource Planning systems: changes in the balance of power in Multi-National Companies. [Oral Presentation]
Carton F (2003) The organisational impact of Enterprise Resource Planning systems: changes in the balance of power in Multi-National Companies. [Oral Presentation]. [Details]
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