Dr Audrey Grace
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Lecturer
Business Information Systems, University College Cork, Cork, Ireland.
Biography
Dr. Grace is a part-time lecturer and researcher with the Cork University Business School. Her current research focuses on design led service innovation with an emphasis on how information systems (IS) can be leveraged in user-centric design and delivery of services.
Her research is underpinned by the socio-technical perspective of organisational behaviour and service user behaviour; and she has a particular interest in how 'information technology tools' can be combined with 'psychological tools' to achieve better outcomes.
Her research also includes the employment of IS which help enable individuals to manage their own wellness and to better collaborate with healthcare professionals on the management of their healthcare. In addition, Dr. Grace work has spanned digital transformation, service co-production, e-government and the employment of learning management systems for the maximization of human capital within organisations.